> For the complete documentation index, see [llms.txt](https://docs.resifactory.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.resifactory.net/the-console/accounts.md).

# Accounts

Every mailbox you bought, with its current health and the tools to get its credentials out.

<figure><img src="/files/rxaokvsyUA7hBLSA2Xjq" alt="The accounts list with login, status, batches, subscription and imported columns"><figcaption></figcaption></figure>

## The list

| Column           | What it shows                                                                                      |
| ---------------- | -------------------------------------------------------------------------------------------------- |
| **Login**        | The mailbox address. A `WTOK` tag means it also has a linked WTok account.                         |
| **Status**       | `healthy`, `degraded`, `expired` or `pending` — see below.                                         |
| **Batches**      | The [batches](/the-console/batches.md) this mailbox belongs to. A mailbox can be in more than one. |
| **Subscription** | Its push-notification subscription, when it has one.                                               |
| **Sub expires**  | When that subscription needs renewing. Renewal is automatic.                                       |
| **Imported**     | When the mailbox was added to your account.                                                        |
| **Actions**      | **Resubscribe** — see below.                                                                       |

The header counts loaded rows against the total. Scrolling loads more.

Click any sortable column header to sort; click again to reverse.

## What the statuses mean

| Status        | Meaning                                                                      | What to do                                                  |
| ------------- | ---------------------------------------------------------------------------- | ----------------------------------------------------------- |
| 🟢 `healthy`  | Fetching mail normally.                                                      | Nothing.                                                    |
| 🟠 `degraded` | Reachable but unreliable right now — often provider throttling.              | Usually recovers on its own. Worth watching if it persists. |
| 🔴 `expired`  | Cannot currently fetch. The session with the provider needs re-establishing. | Try **Resubscribe**. If it stays expired, ask for help.     |
| 🔵 `pending`  | Newly added, not yet confirmed working.                                      | Wait. It should turn healthy shortly.                       |

{% hint style="info" %}
A few non-healthy mailboxes at any moment is normal. What matters is the trend: the **Healthy share** figure on the [Dashboard](/the-console/dashboard.md) staying high.
{% endhint %}

## Filtering

| Control          | What it does                                                                                                                      |
| ---------------- | --------------------------------------------------------------------------------------------------------------------------------- |
| **Search login** | Substring match on the mailbox address.                                                                                           |
| **All statuses** | Narrow to `healthy`, `degraded`, `expired` or `pending`.                                                                          |
| **All batches**  | Narrow to one batch.                                                                                                              |
| **WTok**         | Only mailboxes with a linked WTok account.                                                                                        |
| **Bare**         | Only mailboxes **without** one. Mutually exclusive with **WTok**.                                                                 |
| **Pooled**       | Only mailboxes currently in a pool.                                                                                               |
| **Filter list**  | Paste a list of email addresses to narrow the table to exactly those. Invaluable for reconciling against a list you already hold. |
| **Export**       | Download credentials for the current scope — see [Exporting credentials](/credentials/exporting.md).                              |
| **Refresh**      | Re-fetch, bypassing cached counts.                                                                                                |

Status and batch filters live in the URL, so a filtered view can be bookmarked or shared. Arriving from a [Dashboard](/the-console/dashboard.md) status figure lands you here pre-filtered.

## Selecting

<figure><img src="/files/DOpd5mvDzj704xoIJytp" alt="Three rows selected with the bulk action bar showing"><figcaption></figcaption></figure>

* **Click** a checkbox to select a row.
* **Shift-click** another to select the range between.
* The **header checkbox** selects every loaded row.
* With a filter active you are offered **select all matching** — which acts on the whole filtered set on the server, not just what is on screen.

A bar appears showing the count and the available actions.

## Row actions

Right-click a row, use the **⋯** button, or long-press on touch.

<figure><img src="/files/XbIRNMphv246qS3O2jUK" alt="The account row context menu"><figcaption></figcaption></figure>

| Action                     | What it does                                                                                  |
| -------------------------- | --------------------------------------------------------------------------------------------- |
| **View mail**              | Opens the [Inbox](/the-console/inbox.md) filtered to just this mailbox.                       |
| **View WTok credentials…** | Reveals this mailbox's login, mailbox password and WTok password. Every reveal is recorded.   |
| **Copy ▸**                 | Email, password, `email:password`, or `email:wtok`. With several rows selected, one per line. |
| **Resubscribe**            | Re-establishes the push subscription. The first thing to try on an `expired` mailbox.         |
| **Assign to batch…**       | Add to a batch. Existing batch memberships are kept.                                          |
| **Move to batch…**         | Add to a batch and optionally remove from its current ones.                                   |
| **Remove from batch…**     | Take out of a batch. The mailbox itself is untouched.                                         |

### Revealing credentials

<figure><img src="/files/Hc1JgzhubeNVZppmlhqi" alt="The credential reveal dialog"><figcaption></figcaption></figure>

Each field has its own copy button.

{% hint style="warning" %}
Every reveal and every export is recorded. That is deliberate — if a credential turns up somewhere it should not, the record is how you find out when it left.
{% endhint %}

## Exporting credentials in bulk

**Export** in the toolbar downloads credentials for the current selection, or for every row matching your filters.

<figure><img src="/files/oIxoKcXTMM4I5P5Vpb1i" alt="The export dialog with format and WTok-only options"><figcaption></figcaption></figure>

Full guide, including all the formats: [Exporting credentials](/credentials/exporting.md).

## Buying more

The card above the table shows how many mailboxes you hold, your current pricing tier, and a quantity box for buying more.

<figure><img src="/files/rxaokvsyUA7hBLSA2Xjq" alt="The buy-more card above the accounts table"><figcaption><p>Mailbox count, tier, price list and total — all priced by the server.</p></figcaption></figure>

See [Adding mailboxes](/buying-more/buying-more.md).

## Batches

**Batches** group mailboxes — usually one batch per purchase. A mailbox can be in several. Batches are how you scope an [app password](/imap/app-passwords.md) to part of your mail, and how you export one purchase's credentials in one action.

See [Batches](/the-console/batches.md).


---

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